Customers personal data processing policy
That OOO “Polyurethan” customers personal data processing policy (hereinafter – Policy) holds true for all information about Customer which website with the text of that Policy.
1. Terms and definitions
1.1. The Policy uses these terms and definitions:
1.1.1. “Website administration” - employees authorised to manage the website, who act on behalf of it, who organize or perform personal data processing, and also define objectives of personal data processing, content of these data, operations which are made during personal data processing.
1.1.2. “Personal data” - every information which directly or indirectly is connected with a private person (personal data subject).
1.1.3. “Personal data processing” - every operation or operations which are made with personal data with or without automation tools. These operations include collection, recording, categorization, collecting, storage, updating, extracting, using, transfer (circulation, access providing), anonymization, blocking, deletion and erasing of personal data.
1.1.4. “Personal data confidentiality” - a mandatory demand for Website administration to prevent deliberate personal data circulation without personal data subject consent or another legal foundation.
1.1.5. “User of the Website” (hereinafter User) – a person who has an access to the website through Internet, who uses that site for his own aims.
1.1.6. “Cookies” - a small fragment of data which was sent by the web-server and left in storage on the user's computer. Web-client or web-browser sends that cookies every time to web-server in the HTTP request when user tries to open the page of website.
1.1.7. “IP-address” - an unique web address of the host in computer web, which is built with IP protocol.
2. General rules
2.1. When User uses that website it means that he is agree with that Policy and terms of personal data processing.
2.2. If he is not agree with that Policy then he must stop to use that website.
2.3. That Policy is mandatory only on that website. Website administration does not control and does not have any responsibility for another sites, which are connnected with that websity by links.
2.4. Website administration does not check the authencity of the personal data, which were sent by User of the website.
3. Object of the policy
3.1. That Policy lays down Website administration's obligations of deliberate non-disclosure of personal data, which were received from User with various requests of that administration (while he is registering on website, placing an order, subscribing on notifications etc.)
3.2. The User sends the personal data which are authorized for processing under that Policy via filling in information on website. Usually they include that information:
• User's Name and Surname;
• User's phone number;
• User's e-mail;
• User's address;
• Passport data.
3.3. Website administration also supports the security of personal data which automatically are received by website:
• IP address;
• Information from cookies;
• Information about browser (or another program which helps to use that website);
• the list of visited pages;
• the access time;
• the referrer (the address of the last visited page;
3.3.1. If the cookies are disabled then the user may have a problems with access to the website.
3.3.2. The website collects statystics about IP-addresses of its users. That information is used for technical issues identification and management or for control of the operations correctness.
3.4. Every other personal information which is not described before (the story of the purchases, user's browsers or OS, etc.) is not subject to intentional disclosure. The exceptions are described in 5.2 and 5.3. of that Policy.
4. The purposes of personal data collecting
4.1. Website administration can use personal data for these purposes:
4.1.1. The registered User's identification for placing an order and/or signing the Contract.
4.1.2. Granting User's access to personal website pages.
4.1.3. The establishment of User's feedback. The feedback includes sending the requests concerning use of the website or provision of services, and User's requests handling.
4.1.4. User's localization for safety protection and fraud prevention.
4.1.5. To confirm that personal data which were sent by User are accurate and complete.
4.1.6. Creating User's account for making purchases. Website administration will do it only if User agrees to create that account.
4.1.7. Sending to User information about his order.
4.1.8. Execution the orders. Also personal data can be used to execution of the contracts with cargo companies for the goods delivery to the customers.
4.1.9. Payment processing and receiving. Tax or tax remission confirmation. Challenging of the payment, challenging of the User's right to receive loan facility.
4.1.10. Providing effective customer support and tech support if any problems arise when User uses that website.
4.1.11. Providing to User the products updates, special offerings, information about prices, news and other information from website or from the partners of website. All that information will be sent only with the consent of User.
4.1.12. Making an advertisement with the consent of User.
4.1.13. Granting to User access to another websites or services of the partners of that website for the purpose of receiving their offering, updating or services.
5. Methods and terms of personal data processing
5.1. User's personal data processing is made without restrictions of time by any lawful method, which includes method of processing in the information systems with or without computer equipment.
5.2. User agrees that Website administration can hand personal data over to third party, for example to Cargo company to execute User's order, which was placed on website under the Public offer of OOO “Polyurethan”.
5.3. User's personal data can be hand over to competent public authority only on the grounds which are described by existing legislation.
6. Obligations of the parties
6.1. User is obliged:
6.1.1. To send true and correct information about personal data, which he needs to use that website.
6.1.2. To update or to make a supplement to his information about personal data if that information is changed.
6.1.3. To take measures for secure access to his personal data which are stored on our website.
6.2. Website administration is obliged:
6.2.1. To use received information only for the purposes which are described in clause 4 of that Policy.
6.2.2. Not to disclose User's personal data (the exceptions are described in 5.2 and 5.3. of that Policy).
6.2.3. To block personal data of specific User from the moment of his or his representative request or competent authority of protection of the rights of subjects of personal data for the period of examination in the case of untrue personal data or inappropriate actions discovery.
7. Responsibility of the parties
7.1. The Website administration site is responsible for the intentional disclosure of the User's Personal data in accordance with the existing legislation, with the exception of cases described in 5.2., 5.3. and 7.2. of this Policy.
7.2. The Website administration is not responsible in case of loss or disclosure of personal data if that information:
7.2.1. Became public property before its loss or disclosure.
7.2.2. Was received from a third party until it was received by the Website administration.
7.2.3. Was obtained by third parties through unauthorized access to the website files.
7.2.4. Was disclosed with the consent of the User.
7.3. The User is responsible for the legality, correctness and truthfulness of the provided Personal data in accordance with the current legislation.
8. Disputes settlement
8.1. It is mandatory to file a claim (a written proposal for the voluntary settlement of the dispute) before applying to the court with a lawsuit for disputes arising from the relationship between the User of the site and the Website administration.
8.2. The recipient of the claim within 30 days from the date of receipt of the claim, should notify in writing the applicant of the claim about the results of the examination.
8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the existing legislation.
8.4. The existing legislation applies to this Policy and the relationships between the User and the Website administration.
9. Additional conditions
9.1. The Website administration has the right to change that Policy without consent of the User.
9.2. The new Policy will enter into force from the moment of its placing on the website, unless otherwise provided by the new edition of the Policy.