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Delivery
Information:

Delivery cost is not added to the price of goods and is to be paid separately. It will be calculated automatically during the order placement on our website. It depends on cargo weight, destination, and type of delivery. Extra charge for packaging services may be also required. In case you have any difficulties choosing delivery type or just have no preferences, you can select a variant “I don't know”, and we will advice you the most appropriate type of delivery. Most carrier companies provide a function of parcel tracking system. We will email you parcel number after the shipment, so that you will be able to track your parcel online. Shipment information (date and tracking number) will be also placed in comments to your order.

PLEASE NOTE:
  • Payment in advance for all types of International Delivery is required.
  • Extra charge for packaging services will be required for outsized items including windshields.
  • We are not responsible for any delays of parcel location information updating which may occur on carrier companies websites.
Available types of delivery:
DHL
  • Express delivery.
  • Represented in more than 220 countries and territories of the world.
  • Delivery "door to door".
  • Shipping by DHL is only by PRE-PAYMENT.
TNT Express
  • Sending goods in Russia and foreign countries.
  • Company deliver parcels and goods in more than 200 countries worldwide.
  • Fast tracking your order.
Post of Russia
  • Large geography, the possibility of departures abroad.
  • Sending by Russian Post is carried out only by PRE-PAYMENT.
  • The calculation of the cost of delivery is made directly in the process of placing an order on the site.
  • The cost is calculated according to the tariffs of the Russian Post and includes a markup on our expenses on packaging, mailing and delivery from a warehouse in Novosibirsk.
  • Sending goods only up to 20kg.
  • Please note that updating the information about the location of packages on the Russian Post website may be delayed.
EMS Russian Post
  • Large geography.
  • Delivery "door to door".
  • Sending by EMS-mail to Russia is carried out only by PRE-PAYMENT.
  • The calculation of the cost of delivery is made directly in the process of placing an order on the site.
  • The cost is calculated according to the EMS tariffs of the Russian Post and includes a markup on our expenses for packaging and issuing mail.
  • Shipping only up to 30kg.
  • We recommend this type of delivery for ordering windshields in localities, where delivery by other transport companies is not carried out.
  • Please note that updating the information on about the location of packages on the EMS Russian Post website may be delayed.


We are ready to consider any other delivery type, which is not listed above. If you have any specific questions about International Delivery please do not hesitate to contact us directly. We are doing our best to have your order promptly delivered, however we apologize in advance for any inconvenience, as delays may occur because of the custom procedures.

Additional charges for customs clearance must be fulfilled by the recipient; Polyurethan has no control over these charges, nor can we predict what they may be.

We strongly advice you to get information about your country's custom office before ordering and checkout. When you buy Polyurethan products, you should comply with all laws and regulations of your country. The items from your order will be subject to customs rules upon entering your country. You may need to contact the customs authorities in the country of destination in individual cases. Your country may also charge their own equivalent of VAT or purchase tax.

When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

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